Shipping policy
Shipping Policy
Last updated: September 14, 2026
At Nítido Shop, we process and ship orders as quickly as possible. Below you will find all the information regarding our shipping services.
1. Shipping Areas
We currently ship to:
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Europe
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United Kingdom
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United States
If your shipping address is outside our shipping areas, please contact us at informacionnitido@gmail.com to check availability.
2. Processing Times
Orders are processed within 7–14 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.
During periods of high demand (sales, Christmas, Black Friday, etc.), processing may take longer than usual. We will indicate this on the Website when applicable.
3. Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Mainland Spain | 7 business days |
| Balearic Islands & Canary Islands | 7–10 business days |
| European Union | 7–12 business days |
| International | 7–14 business days |
These delivery times are estimates and begin once the order has been shipped, not from the date of purchase. Delivery times may vary depending on the destination, weather conditions, customs procedures, or other circumstances beyond our control.
4. Shipping Costs
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Standard shipping: Free
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Free shipping on orders over: €0
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Express/priority shipping (if available): €0
The exact shipping costs, if applicable, will be calculated and displayed during checkout before you confirm your order.
5. Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and a link to track your shipment with the carrier.
6. Shipping Carriers
We work with the following shipping carriers:
Correos, SEUR, GLS, DHL
7. International Shipping, Duties and Customs
For shipments outside Spain/Europe, the recipient may be responsible for customs duties, import taxes, or additional customs fees, which are not included in the product price or shipping cost. These amounts are determined by the customs authorities in the destination country.
8. Incorrect Shipping Address
It is the customer's responsibility to provide a complete and accurate shipping address. We are not responsible for delays or losses resulting from incorrect or incomplete address information provided by the customer.
If an order is returned due to an incorrect address, we may charge an additional shipping fee to resend the order.
9. Lost or Damaged Orders in Transit
If your order arrives damaged or does not arrive within the estimated delivery time plus a reasonable additional period, please contact us at informacionnitido@gmail.com with your order number so that we can investigate the matter with the shipping carrier and provide you with an appropriate solution, such as a replacement or refund, where applicable.
10. Contact
For any questions regarding your shipment, please contact us at:
Nítido Shop
Email: informacionnitido@gmail.com
Phone: 644373559
This document is a general template and does not constitute legal advice. We recommend having it reviewed by a legal professional to ensure compliance with the applicable regulations in your country and to make sure it accurately reflects your actual shipping carriers, costs, and delivery times.